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Problem installation AutoSSL



I add new subdomain to my user " domianedz" domain "domiane.dz"

the subdomain is "sub.domaine.dz" and "sub2.domaine.dz"

When i run AutoSSL i got this error

*****************************************
sub.domaine.dz
AutoSSL last ran on 3 mars 2021.
No certificate available. AutoSSL will attempt to secure the domain the next time it runs.

sub2.domaine.dz
AutoSSL last ran on 3 mars 2021.
No certificate available. AutoSSL will attempt to secure the domain when the parent domain “sub.domaine.dz” renews.
*****************************************************

Can you help me to add "autoSSL" to this subdomain ?

*********************************************************************************

You need to go to WHM >> SSL/TLS >> Manage AutoSSL >> Options >> Allow AutoSSL to replace invalid or expiring non-AutoSSL certificate and click the box next to this option and save the new changes and then run this command one more time: 

/usr/local/cpanel/bin/autossl_check --user=domianedz

I hope this information is useful. Please let me know how it goes. 

**************************************************************************************


Looking at the AutoSSL logs, there is a permission problem on the document root for that domain that prevents AutoSSL to issue a certificate:

 8:52:48 AM WARN Local HTTP DCV error (sub.domiane.dz): The system failed to create the directory “/home/domianedz/public_html/sub/.well-known” because of an error: Permission denied
 WARN Local HTTP DCV error (www.domiane.dz): The system failed to create the directory “/home/domianedz/public_html/aarn/.well-known” because of an error: Permission denied

I have gone ahead and fixed the permissions for it and clear the pending queue, which allowed AutoSSL to issue and install a certificate for the domain:

How can I clear the AutoSSL Queue?

/home/domianedz/public_html]cPs# ll
total 247504
drwxr-xr-x. 24 root     root          8192 Mar  3 11:42 aarn


# chown domianedz:domianedz sub
[08:56:58 mail root@94297012 /home/domianedz/public_html]cPs# ls -alh
total 242M
drwxr-x---. 24 domianedz domianedz 4.0K Mar  3 11:26 .
drwx--x--x. 23 domianedz domianedz 4.0K Mar  3 11:41 ..
drwxr-xr-x. 24 domianedz domianedz 8.0K Mar  3 11:42 aarn
# mv -v /var/cpanel/autossl_queue_cpanel.sqlite /var/cpanel/autossl_queue_cpanel.sqlite.bak
‘/var/cpanel/autossl_queue_cpanel.sqlite’ -> ‘/var/cpanel/autossl_queue_cpanel.sqlite.bak’

The certificate was issued and installed (see attachment):

The system has completed “domianedz”’s AutoSSL check.
 9:01:01 AM Polling for “domianedz”’s new certificate for “sub.domiane.dz” (order item ID “1127984179”) …
 9:01:02 AM The certificate is available.
 Installing “syb.domiane.dz”’s new certificate …
 9:01:03 AM SUCCESS Success!

Please let us know if everything looks good on your side too.

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